Question 1

Q: Are your watches original?

Accepted Answer

A: No. We sell 1:1 superclone watches, built with Swiss movements and authentic materials. They mirror the originals but are not sold as genuine.

Question 2

Q: How do I know what I’ll receive?

Accepted Answer

A: Before shipping, we send you a personalized video showing the exact watch with your name/tag. Shipping only begins after your approval.

Question 3

Q: Do you offer refunds?

Accepted Answer

A: No refunds. Exchanges are only possible if the watch is unworn and protective tape is intact.

Question 4

Q: What warranty do you provide?

Accepted Answer

A: All watches include a 24-month movement warranty. Any issue is sent back to the manufacturer, and repair/replacement is at their discretion.

Question 5

Q: How do I order?

Accepted Answer

A: You can place your order online, our team will get in touch with you or you can Contact us directly via WhatsApp or Telegram to confirm availability and payment options.

Question 6

Q: Which payment methods are accepted?

Accepted Answer

A: 
Wise
Remitly
Western Union Transfer
IBAN/Swift Bank transfers
B2B Bank Transfer
Local Bank Transfer
Crypto
PayPal is not supported.

Question 7

Q: Do you ship worldwide?

Accepted Answer

A: Yes, we safely ship and deliver globally with tracking. Delivery times vary by destination.

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FAQ